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MESSAGE FROM THE CEO
As you are aware, the Counselling and Peer Support Services are offline until such time that we are absolutely confident in providing a safe and secure service to you. Just to bring you up-to-date, depressioNet has completed a preliminary IT investigation; this finding has revealed a technical glitch in the chat software which we were unaware of. This glitch enabled chat room transcripts to be accessed through the public domain. This finding has concerned us greatly, and we can only imagine the impact this may have had on our clients and supporters. Since becoming aware we have worked endlessly and have taken immediate action to remove all information from the public domain. We are continuing to undertake an IT security audit and we are cooperating with all independent investigating bodies to ensure that our much needed services offer a safe and secure place for people impacted by depression to receive the support they require.
While the Counselling and Peer Support Services are offline, if you require any support during this time, please contact Lifeline at 13 11 14.
Terry Houguet-Pincham (CEO)
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